An Online B2C license that covers all verticals.

Two (5) URL’s are included within the Licence Fee, however, additional URL’s can be added at further cost.

Whether a B2B License is required will depend on the nature of the business. We will advise upon this on a case by case basis.

Licenses are valid for a period of one (1) year.

The typical time-line for the completion of the application is between two (2) to three (3) weeks after pre-approval. However, the application can take as long as eight (8) weeks in certain circumstances.

Through the online portal.

Yes.

A non refundable pre-application fee is incurred.

The application fee does not guarantee that the license will be granted. However, should the application fail, then a partial refund would be provided.

The vast majority of FIAT currencies (such as USD/EUR) and a range of the most popular cryptocurrencies, including: Bitcoin, Ethereum, ERC-20 based stable coins and a range of other ERC-20 tokens.

Both.

Physical prize raffles.

UK, USA, Ontario, New Brunswick and FATF sanctioned countries.

All license holders must conduct their own diligence in each local jurisdiction or territory in which they operate to ensure their services are provided in compliance in all material respects with all applicable local laws, rules and regulations

• Licensees are required to geo-block consumers residing in the USA, the UK, New Brunswick, Ontario and FATF sanctioned countries.
• Licensees are also required to block player registration from restricted territories.

There are no ISP blocking measures in place through the license. Enhanced monitoring and supervisory services may be imposed upon a licensee at the licensor’s discretion.

• Licensees are required to geo-block consumers residing in the USA, the UK, New Brunswick, Ontario and any FATF sanctioned countries.
• Licensees are also required to implement protocols to block player registrations from the restricted territories identified above.

• Applicable UBOs with a shareholding of 10% or more will undergo full due diligence at the licensing
  stage. This will Include verification of identity, residential address and source of wealth.
• Directors will also be required to provide verification of identity and residential address

Yes – this should include (but not limited to) senior management, Directors, legal representatives and authorised signers

Yes.

• Licensees are required to segregate player funds from operational funds.
• Player funds should be held in a separate account.

Licensees must adhere to the following protocols:

• A clear internal complaints process
• Protocols for responding to the complainant promptly
• Ensuring record retention of complaints
• Providing escalation process
• An approved Alternative Dispute Resolution (ADR) mechanism for escalated complaints
• Upon request, DLAG reserves the right to request KYC information that the licensee holds for the complainant in the event that complaints are escalated to the Tobique jurisdiction.
• Player complaints are accessed through the shield if the licensee and player have been unable to find a resolution.

The following player reporting requirements are in place:

• Bi-weekly player account standing submissions.
• Monthly compliance change reports.
• AML documentation
• Terrorist activity reports (within 24 hours) uploaded to the TGC compliance platform.
• Other requirements not listed in certain circumstances of which licensees will be informed.

• There are requirements for self-exclusion that need to be disclosed 24 hours after it is requested.
• Adherence to the protocols of each market you enter into and its terms.
• Implementation of responsible gambling tools, such as the ability for players to set deposit limits, wager limits, cooling-off periods and session limits, is mandatory.
• Ensure there is a clear link to supportive organisations such as omniahealthgroup.com

Yes – an applicant must appoint a senior member of management to have oversight and overall responsibility for AML/CTF mitigation. Dependent upon the nature and size of the entity, this individual may be a specialised compliance officer/MLRO or an existing senior member of staff with sufficient knowledge and resource to conduct the role.

Each market that is targeted must adhere to local requirements, in addition to those of the licensing jurisdiction. For example, if you are in the EU, you must adhere to the 4/5/6AMLD, local member state requirements and the Tobique AML regulations and codes.

• RNG must be certified.
• Functional and platform testing must be approved by a reputable jurisdiction, accredited or an up- to-date testing certificate supplied by a reputable testing house.
• Testing may be requested before the licence being granted for function and platform.

The Tobique Gaming Commission (TGC) requires the full and timely disclosure of all infrastructure of the licensee. This includes the location of the data centre, an architectural overview and a disaster recovery plan.

No requirement for any physical server presence. Everything can be cloud based.

The TGC requires that critical data and information must be encrypted, backed up and secured off-site on a bi-weekly basis with a TGC-selected service provider, namely the following information:

• Receipts from players and evidence of payments to players.
• A complete history of all transactions that affect player balances.
• The backup should not contain personal information, however the Transaction ID, Player ID, amount and final account standing must be provided.
• No integration required.

Licensees must comply with local data protection requirements for each territory targeted and a Privacy Policy must be present in the footer at all times.

No.

Yes.

• Market specific.
• Tobique does not permit marketing for its area or for restricted territories

The website must have a footer containing specific information and policies, including an active Tobique Gaming Commission domain validation shield.

• Company information or “About Us”.
• A responsible gaming link
• Complaints and arbitration information
• Terms of Use.
• Privacy Policy.
• Bonus Policy.
• Affiliates.
• AML & KYC policy.
• Payment policy.
• Contact us.

The website must have a footer containing specific information and policies, including an active Tobique Gaming Commission domain validation shield.